WORKING THE PATIENT HAS SEEN SIGNIFICANT IMPROVEMENT IN MOBILITY OF THE ELBOW AND THE PRODUCT IS GREAT
ANOTHER OUTSTANDING PRODUCT SELECTION PRICED GREAT AND CUSTOMERS ARE SEEING GREAT RESULTS WITHOUT ISSUES, ARRIVES AS PROJECTED AND PACKAGED WELL
Shipping Policy
Where we ship
We ship within the United States and to select international markets, currently Argentina, Chile, Colombia, Mexico, and the Caribbean. Available destinations, shipping rates, and delivery options are displayed at checkout based on your location. We reserve the right to refuse or cancel any order, including orders to destinations where the sale or shipment of our products is restricted by law.
Processing time
In-stock orders placed before 2:00 PM ET on a business day are shipped the same business day. Orders placed after the cutoff, on weekends, or on U.S. holidays are processed on the next business day. During high-volume periods, processing may take an additional 1–2 business days.
Carriers & transit time
We ship via USPS, UPS, or FedEx. Estimated domestic transit time after dispatch is typically 2–5 business days, depending on destination and the service selected at checkout. International shipments typically take longer and may be subject to customs clearance in the destination country. Transit times are estimates provided by the carrier and are not guaranteed.
International orders, duties & taxes
For international destinations, the recipient is responsible for any import duties, taxes, or customs fees levied by the destination country. Clearance times are outside our control and may affect delivery estimates.
Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. Please allow up to 24 hours for tracking to update.
Shipping rates
Shipping costs are calculated at checkout based on order weight, destination, and the service selected.
Address accuracy
You are responsible for providing a complete and accurate shipping address. We are not responsible for orders delayed, lost, or returned due to an incorrect or incomplete address. Reshipment of returned packages may incur additional shipping charges.
Risk of loss
Title and risk of loss pass to you upon our delivery of the package to the carrier. For lost or damaged shipments, see our Return & Refund Policy.
Handling & storage
Our products are intended for qualified research environments. Upon receipt, store all products according to recommended laboratory conditions.
Questions about an order? Contact us at info@alphabiologix.com with your order number.